Our stated 30% inclusive charge

Our stated policy is that interest and processing costs together total 30% of the principal loan amount. This is a statement of our policy, not a promise that any particular loan will be offered at that cost.

The actual terms of any loan are those in the written agreement, and they are subject to applicable Kenyan law. Before you accept, the agreement states the principal, the total cost of credit, the total repayment amount, the repayment schedule and every applicable fee. It also states whether the charge is a one-off amount for the whole term or is calculated another way.

Illustration only: not a guaranteed offer

Principal loan amount	Kshs 10,000
Total stated charge at 30%	Kshs 3,000
Total repayment amount	Kshs 13,000

This example assumes a single 30% charge for the whole agreed term. It is an arithmetic illustration. Your own agreement states your loan period and exactly how your charge is applied.

Repayment

Repayment is made on or before the dates in the repayment schedule, which forms part of your agreement. Please read the dates, amounts and charges carefully before you sign. Any change to the schedule must be documented and communicated to both parties.

Dispatch and remittance

Any dispatch, disbursement, transfer or remittance procedure is explained to you in writing before you sign, including charges, payment methods and processing times. We do not impose undisclosed charges. See the dispatch and remittance policy.

Repayment disclaimer

The loan must be repaid within the agreed repayment period, according to the dates and amounts in your agreement. The stated 30% total charge, inclusive of processing costs, is subject to applicable Kenyan law and the terms expressly accepted by both parties. All applicable dispatch, disbursement and remittance policies are disclosed before an agreement is signed.